There may be a legitimate reason for the problem. If you have bought something online and there is a problem, you should first try to contact the retailer or auction service. It is rare to recover money sent this way. Never send money or give credit card or online account details to anyone you don’t know or trust. Think twice before using virtual currencies such as bitcoin-they do not have the same protections as other transaction methods so you can’t get your money back once you send it.Īvoid any arrangement with a stranger that asks for up-front payment via money order, wire transfer, international funds transfer, pre-loaded card or electronic currency, like Bitcoin. When making online payments, only pay for items using a secure payment service-look for a URL starting with ‘https’ and a closed padlock symbol, or a payment provider such as PayPal.If it is an Australian company, you are in a much better position to sort out the problem if something goes wrong.
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